ROGUE TRADERS NOT RECOMMENDED
The plumber who replaced a water tank that was not leaking
A TV engineer who repaired a TV that exploded 2 days later and refused to accept responsibility
The Heating engineer who demanded £800 for him to replace a boiler and promptly vanished.
The hair stylist who used a inferior product obtained on the net that burnt the customers hair
A garage charged £300 for a full service and charged for parts that were not replaced.
The gardener who failed to take away the rubbish and put it in the wrong bin with earth so that the bin could not be moved.
The restaurant that served re-heated food that tasted like old rope.
The renting company that let out a house full of dry rot.
The courier company that only delivered part of the shipment
The petrol station that was cloning credit and debit cards
The cab company that took the passenger the long way round to her destination and charged twice as much as it should have been.
The dentist who took out the wrong tooth and caused severe pain
The builder that erected a wall that collapsed 5 weeks later and the builder refused to accept responsibility
The estate agent that charged treble the price for a HIP
A kitchen installer failed to turn up the following day after ripping out the old kitchen.The householder did not receive a call with an apology To date she has not seen the installers for 3 days
The internet provider who charged for a service they had not supplied and back dated the charge for 10 months.
The travel agent who sent their clients to a half finished hotel
The bank that forgot to invest a womans savings into the account she asked for it to be invested in
Always use a recommended trader and obtain references before you go ahead and give him or her a contract to undertake any work or service for you.
Never use a trader who turns up at your home uninvited and claims you need work done on your house.
Never let anybody in your house you do not know unless they have some identity that if need be you can check by phoning his or her employers.
Always obtain at least 3 quotes before offering a contract for the work to be undertaken.
PUBLISHED BY AMPSUK Tel 020 8953 7132
To report a rogue trader
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The refuse company employees who did persist in not removing the bins they were paid to collect and empty
The kitchen company that made 5 appointments and failed to turn up for 4 of them without explanation
The driving instructor who made several unwelcome advances to his female students
The estate agent agent who charged a vendor for a service that was not carried out. They failed to send out details of the clients house to two prospective buyers
The publishing company who failed to advertise the clients book with the online sellers
Apollo (Kitchen Supplier) exposed
see below
WE ARE NOT ASHAMED TO NAME THE ROGUE TRADERS WHEN WE HAVE ALL THE FACTS
Below is a sample of work carried out in a property own by William Sutton Homes by a contractor employed by APOLLO Kitchens Borehamwood
The pictures here need no explanation and this kitchen has been like this for 8 weeks. Unfinished paintwork and paint on the lino. The customer has been waiting 7 weeks for a fresh unit, and the job to be completed.
We can confirm that the majority of the tradesman that were sub contracted by APOLLO are very good at their job, its their management that are in the opinion of many that are incompetent and unreliable.
to fill in the contact form.
ALL THE ABOVE STATEMENTS CAN BE VERIFIED AS TRUE
The qualified plumber who came to unblock a sink in a retirement home armed with only a pencil and a mobile phone
NOTES ON APOLLO WORK from a very irate customer
MONDAY 10/5/2010
LADY CAME ROUND TAKING PHOTOS OF KITCHEN ONLY AT 5.30PM AND I WAITED IN ALL DAY.
TUESDAY 11/5/2010
GOT A PHONE CALL AT 8.45AM AND SAID IT WOULD BE 12.00 MIDDAY WHEN THEY WOULD BE HERE TO TAKE OUT KITCHEN UNITS. THEY FINISHED AT 6.15PM
Wednesday 12/5/10
Electrical wiring done and finished at 12.00mid day
1.45pm I noticed a leak under sink dripping quickly. I phoned repairs for emergency and had to leave a message at Apollo site about the leak. Apollo eventually sent a plumber and he took out a blue pipe from wash machine.
THURSDAY 13/5/10
8.15AM PLASTERER didn’t come as he was supposed to. At 8.45am I phoned Apollo and was told to go out as he wouldn’t be here in time. I got up early that day for NOTHING TO BE DONE it seems. I was told he would be here at 1.30pm and he turned up and finished at 4.00pm. VERY MESSY ALL ROUND
FRIDAY 14/5/10
UNITS SHOULD HAVE BEEN DELIVERED AND NO ONE PHONED ME SO I PHONED THEM AND THEY SAID THERE WAS NO DELIVERY BUT WOULD COME MONDAY.
MONDAY 17/5/10
Units still not here. Phoned office at 9.30 am and was told they couldn’t put units in today. I HAD A GO AT THEM AND SAID I HAD TO TAKE MY DOG TO THE VETS AND WOULD BE BACK AT 1.30PM BUT THEY DIDN’T COME
TUESDAY 18/5/10
GOT BACK FROM VET.12.20 PHONED APOLLO ABOUT UNITS AND WAS TOLD THEY STILL HADN’T COME AND WERE DUE TO BE IN WEDNESDAY AND I GOT VERY ANNOYED. I FOUND THE MANAGER AT APOLLO WAS QUITE OFFENSIVE IN HIS REMARKS.
WEDNESDAY 19/5/10
11.40 am NOT HEARD FROM THEM RE UNITS AND LYNETTE WAS SUPPOSED TO VISIT ME. SHE GOT HERE AT 1.00PM SHE HAD ALL THE EXCUSES TELLING ME I SHOULD HAVE BEEN TOLD TO READ THE LEAFLET OF STEP BY STEP. SHE SAID THE UNITS SHOULDN’T HAVE BEEN HERE LAST FRIDAY.
THURSDAY 20/5/10 I HAD TO GO TO MY DISABLED MOTHER BUT THE UNITS WERE DUE TO ARRIVE SO THE MANAGER FROM THE OFFICE ARRIVED AND WAITED FOR THEM TO FIT IN THE UNITS. I GOT BACK FROM MUM AT 1.00PM AND THE CARPENTER WAS STILL FITTING UNITS. THERE WAS NO WATER UNTIL THE PLUMBER HAD TO COME. 4.20PM THE PLUMBER ARRIVED
Friday 21/5/10 TILER ARRIVED
MONDAY 24/5/10 8.30 AM PAINTER ARRIVED FINISHED AT 5.15 AND I STILL WAS WAITING FOR THE RADIATOR TO BE PUT BACK AS THEY HAD PUT IT IN MY BACK GARDEN AND WERE PREPARED TO JUST LEAVE IT THERE. EVENTUALLY
THERE WAS A VERY STRONBG SMELL WHEN THE UNDERFLOORING WAS DONE IN KITCHEN. TOO STRONG A SMELL.
27/5/10 Thursday STUFF WAS LEFT ON PATIO WHEN I GOT BACK FROM MUM. AT
FRIDAY 28/5/10
TWO MEN FITTED LINO 5.15 PLUMBER BROUGHT IN rad but left it due to no part being there.
TUESDAY 1/5/10
ALTHOUGH I TOLD THEM I WOULD BE BACK AFTER 1.00PM THEY STILL CAME AT 10.30 SOMEONE CAME AT 4.00PM AND HAD TO GO AWAY AGAIN TO GET THE RIGHT PART BUT RETURNED TO FIT IT AT 5.00PM.
NOONE HAS BEEN AROUND TO COLLECT ANY PAPERWORK AND TO CHECK IF ALL IS IN ORDER
WHAT A WASTE OF SPACE APOLLO ARE Name and address supplied to the editor
MONDAY 10/5/2010
LADY CAME ROUND TAKING PHOTOS OF KITCHEN ONLY AT 5.30PM AND I WAITED IN ALL DAY.
TUESDAY 11/5/2010
GOT A PHONE CALL AT 8.45AM AND SAID IT WOULD BE 12.00 MIDDAY WHEN THEY WOULD BE HERE TO TAKE OUT KITCHEN UNITS. THEY FINISHED AT 6.15PM
Wednesday 12/5/10
Electrical wiring done and finished at 12.00mid day
1.45pm I noticed a leak under sink dripping quickly. I phoned repairs for emergency and had to leave a message at Apollo site about the leak. Apollo eventually sent a plumber and he took out a blue pipe from wash machine.
THURSDAY 13/5/10
8.15AM PLASTERER didn’t come as he was supposed to. At 8.45am I phoned Apollo and was told to go out as he wouldn’t be here in time. I got up early that day for NOTHING TO BE DONE it seems. I was told he would be here at 1.30pm and he turned up and finished at 4.00pm. VERY MESSY ALL ROUND
FRIDAY 14/5/10
UNITS SHOULD HAVE BEEN DELIVERED AND NO ONE PHONED ME SO I PHONED THEM AND THEY SAID THERE WAS NO DELIVERY BUT WOULD COME MONDAY.
MONDAY 17/5/10
Units still not here. Phoned office at 9.30 am and was told they couldn’t put units in today. I HAD A GO AT THEM AND SAID I HAD TO TAKE MY DOG TO THE VETS AND WOULD BE BACK AT 1.30PM BUT THEY DIDN’T COME
TUESDAY 18/5/10
GOT BACK FROM VET.12.20 PHONED APOLLO ABOUT UNITS AND WAS TOLD THEY STILL HADN’T COME AND WERE DUE TO BE IN WEDNESDAY AND I GOT VERY ANNOYED. I FOUND THE MANAGER AT APOLLO WAS QUITE OFFENSIVE IN HIS REMARKS.
WEDNESDAY 19/5/10
11.40 am NOT HEARD FROM THEM RE UNITS AND LYNETTE WAS SUPPOSED TO VISIT ME. SHE GOT HERE AT 1.00PM SHE HAD ALL THE EXCUSES TELLING ME I SHOULD HAVE BEEN TOLD TO READ THE LEAFLET OF STEP BY STEP. SHE SAID THE UNITS SHOULDN’T HAVE BEEN HERE LAST FRIDAY.
THURSDAY 20/5/10 I HAD TO GO TO MY DISABLED MOTHER BUT THE UNITS WERE DUE TO ARRIVE SO THE MANAGER FROM THE OFFICE ARRIVED AND WAITED FOR THEM TO FIT IN THE UNITS. I GOT BACK FROM MUM AT 1.00PM AND THE CARPENTER WAS STILL FITTING UNITS. THERE WAS NO WATER UNTIL THE PLUMBER HAD TO COME. 4.20PM THE PLUMBER ARRIVED
Friday 21/5/10 TILER ARRIVED
MONDAY 24/5/10 8.30 AM PAINTER ARRIVED FINISHED AT 5.15 AND I STILL WAS WAITING FOR THE RADIATOR TO BE PUT BACK AS THEY HAD PUT IT IN MY BACK GARDEN AND WERE PREPARED TO JUST LEAVE IT THERE. EVENTUALLY
THERE WAS A VERY STRONBG SMELL WHEN THE UNDERFLOORING WAS DONE IN KITCHEN. TOO STRONG A SMELL.
27/5/10 Thursday STUFF WAS LEFT ON PATIO WHEN I GOT BACK FROM MUM. AT
FRIDAY 28/5/10
TWO MEN FITTED LINO 5.15 PLUMBER BROUGHT IN rad but left it due to no part being there.
TUESDAY 1/5/10
ALTHOUGH I TOLD THEM I WOULD BE BACK AFTER 1.00PM THEY STILL CAME AT 10.30 SOMEONE CAME AT 4.00PM AND HAD TO GO AWAY AGAIN TO GET THE RIGHT PART BUT RETURNED TO FIT IT AT 5.00PM.
NOONE HAS BEEN AROUND TO COLLECT ANY PAPERWORK AND TO CHECK IF ALL IS IN ORDER
WHAT A WASTE OF SPACE APOLLO ARE Name and address supplied to the editor
Other complaints include
1. a lady who took two weeks vacation Apollo were due to start but they never turned up during that 2 weeks .they said they would
2. After completion of another kitchen several units fell off the wall
3. The painting was so bad full of streaks
4.Tiles did not fit properly
5. lots of paint left on the floor
6. Did not start on time
7 Promised date of starting did not materialize
8.Wrong units fitted
9. Waiting for unit for almost 2 months
10 smoking on the customers pproperty
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The water company that refused to take responsibility for a water leak outside a residents home. The council and water company would not accept responsibility. Following threats of legal action the water company carried out the task of repairing the leak., that was their responsibility all in the first place since the leak was on the pavement outside the residents property. It had taken the water company over 6 weeks from the date the leak had been reported for them to repair the leak.
CLICK HERE to see full report and name of the water company
A local hair salon in Borehamwood caused bleech tio damge a customers blouse and they did not want to accept responsibility it was their fault, though it was obvious when she left the salon the blouse was damaged, and was easily seen by other people. PS this is not any of the currently promoted hair salons on this web site
The computer engineer who gave a estimate of a maximum price and increased his fee after completing the job by 50% more than once he increased his price from his maximum estimate to at least two customers.
LAST UPDATE 26TH AUGUST 2010
A COMPANY THAT FAILS TO PHONE A CLIENT BACK WHEN THEY PROMISE TO DO SO, IS UNRELIABLE AND SUBSEQUENTLY WE WILL NOT PROMOTE THEM