Hertsmere Borough Council A range of services for the communities.
Listed here are the main services but if you are looking for a service that does not appear to be listed, please ring the council’s Customer Service Team on 020 8207 2277 or visit the website on www.hertsmere.gov.uk
Hertsmere Borough Council
Civic Offices
Elstree Way
Borehamwood
Herts
WD6 1WA
Phone: 020 8207 2277
Email: customer.services@hertsmere.gov.uk
Opening hours:
Monday to Thursday, 8.30am to 5.15pm
Friday, 8.30am to 5pm
Bushey area office
The Bushey Centre
High Street
Bushey
WD23 1TT
Phone: 020 8386 4048
Area office opening hours
Monday to Friday, 9.30am to 2pm
A
Allotments 020 8207 7497
B
Benefits 020 8207 7404
Bus Passes 020 8207 7408
Business rates 020 8207 7406
C
CCTV 020 8207 7801
Conservation areas 020 8207 7583
Controlled parking zones 020 8207 7422
Council/Committee meetings 020 8207 7579
Council Tax 020 8207 7407
D
Dog warden 020 8207 7435
Domestic refuse 020 8207 7480
Drainage
Land drainage and private blockages 020 8207 7492
E
Electoral services 020 8207 7481
Emergency Planning 020 8207 7435
F
Fifty Plus activities 020 8207 7568
Fly tipping 020 8207 7480
Food hygiene 020 8207 7435
G
General enquiries/information 020 8207 2277
Grass cutting 020 8207 7519
H
Household waste - sites 0845 742 5000
Housing benefits 020 8207 7404
Homelessness 020 8207 7569
Housing Register 020 8207 7420
L
Leisure centres
Bushey Grove Leisure Centre 01923 470 140
The Venue, Borehamwood 020 8386 9886
Hertswood Centre, Borehamwood 020 8387 5600
Licences - vehicle 020 8207 7551/2; public entertainmen 020 8207 7533
M
Museums services 020 8207 7568
P
Parking services 020 8207 7422
Parks (events and maintenance) 020 8207 7519
Playschemes 020 8207 7568
Planning
Elstree & Borehamwood 020 8207 7517
Bushey, Aldenham and Radlett 020 8207 7465
R
Recycling/refuse collection 020 8207 7480
S
Sports development 020 8207 7568
Street cleaning 020 8207 7480
T
Trade waste collection 020 8207 7480
Tree advice 020 8207 7501
W
Waste sites 0845 7425000
Information supplied by Catherine Feast Corporate Communications Manager at Hertsmere Borough Council
HERTSMERE INFORMATION
Web site built and designed by AMPSUK 020 8953 7132
LAST UPDATE 2nd September 2010
SAVING MONEY
Councils across the country are looking at
ways to save money and Hertsmere is leading the way in Hertfordshire.
The council is piloting a software system, similar to sat nav, which
will identify the best routes to use when collecting household waste and
recycling. The idea is that the technology could highlight a better, more
efficient way for crews to get around the borough and if successful, the
software would be rolled out across the county and help save time and thousands
of pounds.
Leader of Hertsmere Borough Council, Morris Bright, said: "We
all know how councils are up against it financially but working smarter, as we
are, can actually deliver a better service for less money.
"We are
delighted to be piloting this project for Hertfordshire and more than happy to
share our experience with the other nine councils - it could secure significant
savings across the county."
The council is currently ensuring every home
in the borough is included on the Local Land and Property Gazetteer, a database
of addresses maintained by each local authority in the UK. The software will
then be applied to find the best way for our crews to go from home to home, road
to road and on to a waste transfer station or recycling plant.
The
software will also be used to help facilitate the roll out of kerbside glass
collections later this year as well as improving street cleansing
routes.
Cllr Bright added: "Not only will this help save the council
money, but it will also benefit the environment because if vehicles are on the
road for a shorter amount of time, it means less fuel and fewer emissions."
The project was showcased at the Local Government Association conference
last week, in a DVD which highlighted how innovation and collaboration is
helping councils become more efficient.
Cashing in on council grants
Children in Bushey will have a new place to
play, thanks to Hertsmere Borough Council.
Cllr Anita Gamble (Bushey St
James) supported a grant of £527.54 to Bushey Manor Junior School from her
allocation of the Ward Improvement Initiatives Scheme (WIIS).
The money
will be used to buy a picnic bench that is made from recycled plastic and will
include a chess board in the middle for the children to use.
Cllr
Gamble, said: "I was delighted to be able to help the school buy the bench. It
will provide an alternative activity for the students at lunchtime, and will
encourage them to take an interest in games such as chess."
Elsewhere in
the borough, Age UK has benefited from a grant of £300 to buy a portable
electronic Bingo machine for their drop-in sessions that are held in
Borehamwood, Bushey and Potters Bar. Cllr Anita Gamble and Cllr Denise Kieran
(Bushey St James) donated £150 each from their WIIS grants towards this project.
The 1st Radlett Scout Group will now be able to buy a catering urn and
two double cast iron boiling rings to be used during organised events, after
receiving a total grant of £400 from Cllr Charles Goldstein (Aldenham East) and
Cllr John Graham (Aldenham East).
And finally, District Headquarters
Girlguiding, received £400 in total from Cllr Goldstein and Cllr Graham to fund
a gas urn for camping and outdoor events.
Local people can make a bid
for cash to improve the area they live in by using WIIS, which allows each
Hertsmere councillor to spend £2,000 to support local projects and
schemes.
If you would like to have a scheme considered, contact your
local councillor. To find out who your local councillor is visit
www.hertsmere.gov.uk/findmycllr or call 020 8207 7558.
Going green in Hertsmere
Summer is often the time we put our hard earned
cash towards a holiday or maybe some new garden furniture. However, have you
ever thought about putting your money towards installing a clean energy system
in your home?
As part of the Herts Essex Energy Partnership (HEEP),
Hertsmere Borough Council is offering residents the opportunity to get an
interest-free loan of up to £3,000 to install a solar electricity system in
their home. You would not have to repay this until you decided to sell your
house. If you do not decide to sell your house, the money would be recovered
after your death.
Cllr Jean Heywood, Environment portfolio holder,
said: "This is a great way for people to switch to cleaner greener energy. The
prospect of getting a solar system installed can seem daunting at first, but if
you can get help towards the cost and in the long-run save money, it really is a
good idea."
It currently costs between £7,000 - £10,000 to install a
solar energy system. Although, if you got a loan from the HEEP scheme, the money
you received would be deducted from the total price of the energy system.
The installation of a solar electricity system is great for the
environment, although to get the best results it is a good idea to have both
your cavity wall insulation and loft insulation in place first. You can get help
towards the cost of this through the HEEP scheme as well, and those on some
benefits, or over 70 years old, may be entitled to get certain services for
free.
The government rolled out a national clean energy cashback scheme
earlier this year called Feed in Tariffs (FITs). People who switch to solar
will, under the scheme, be entitled to regular payments from the energy
suppliers for 25 years.
If you would like to find out more about HEEP
log onto: www.heepgrant.org and for information about the clean energy cashback
scheme visit www.energysavingtrust.org.uk/generate-your-own-energy
Free conference for businesses
Do you run a local business? Want to know
how to supply local authorities in Hertfordshire? Then why not go along to a
free conference organised by Hertfordshire Chamber of Commerce and
Industry.
The event is in Hatfield on 17 September and Hertsmere Borough
Council is just one of the local authorities who will be represented.
The
event will focus on the launch of a website where public sector contracts will
be advertised and delegates will:
*Discover how your company can bid for
contracts
*Meet procurement officers from public and private sectors in
Hertfordshire
*Learn how to win, sustain and work in collaboration
*Network with other Hertfordshire businesses
*Take part in practical
sessions to learn how to use the Supply Hertfordshire Portal
*Gain valuable
advice
Hertsmere Borough Council is just one of a number of local
authorities and public sector organisations who together spend more than £1
billion a year on a wide range of services and supplies.
Deadline for
booking is 14 September and the event takes place at the Fielder Centre in
Hatfield. For full details and to book visit www.hertschamber.com, call Jodie
Reid, tel 01707 398400, or email jodiereid@hertschamber.com
Creative gardening in Hertsmere
Gardening itself is considered a green
activity - but why not ‘push the boat out’ and try your hand at a range of
creative gardening tips to make use of household items that may have otherwise
gone to waste.
Hertsmere Borough Council and the Hertfordshire Waste
Partnership are appealing to residents to reduce the amount of materials that
are sent to landfill, and want to encourage people to stop throwing away items
that could be reused.
Cllr Jean Heywood, Environment portfolio holder,
said: "Reusing products is even better for the environment than recycling. If we
all pull together and do our bit for the environment, we really can make a big
impact on the amount of waste that is sent to landfill each year."
On
average, households in Hertfordshire produce over a tonne of waste.
Have
you ever considered what you could do to help the environment? How you could
reuse household containers or materials in the garden? Or how you could grow
your own vegetables?
Here are a few tips to get you started:
*
Used car tyres stacked up filled with soil can be used to grow potatoes, fruit
or even flowers.
* Old crockery such as tea pots can be used to plant
herbs and flowers.
* Old net curtains can be used to lay over plants to
keep insects off your vegetables and fruit.
* Scrap wood or even old signs
could be used to make a bird box - to encourage wildlife into your garden.
If you are interested in turning your garden and kitchen waste into
compost, it couldn't be easier. You can get a cut price compost bin delivered to
your door through the Hertfordshire Waste Partnership. For more information on
this visit www.herts.getcomposting.com. And remember you can also use your green
bin to recycle your garden waste, food waste and cardboard.
Takeaway fined for poor standards
Two businessmen who ran a sub-standard
takeaway were fined a total of more than £5600 at Watford Magistrates Court,
yesterday Monday.
Sinnan Kanagaraja and Vijayasingam Raathgiritharan, of
Caledonia Chicken and Ribs at 32 Shenley Road Borehamwood were each fined £2815
for food hygiene offences following a routine inspection by Hertsmere Borough
Council’s environmental health officers in January.
Offences included
poor cleaning standards, fridges not working properly and potential risks of
contamination from raw meats stored close to ready-to-eat foods.
The men
had previously pleaded guilty and in their mitigating circumstances said they
had had problems with builders running off with money for unfinished work,
fridges not being repairable. In addition they sacked some staff following the
council’s visit as they had not been doing their jobs
properly.
Nevertheless, the magistrates, after hearing the evidence,
fined each defendant £350 for each of the six offences and ordered them to pay
the council’s costs of £1400.
Cllr Jean Heywood, portfolio holder for
environmental health, said: "We would rather not have to take food businesses to
court as we would much rather see restaurants and takeaways with exemplary
hygiene standards. Poor standards of food preparation and handling can have a
very serious effect on public health and we will take action. The level of fines
issued by the magistrates shows how seriously this matter is taken by the
courts."
The six offences, listed below, were all breaches of The Food
Hygiene (England) Regulations 2006 made under The Food Safety Act
1990.
1. Failure to keep the premises clean and maintained in good repair
and condition;
2. Failure to keep articles, fittings and equipment with
which food comes into contact to be effectively clean and where necessary
disinfected;
3. Failure to provide adequate provision for the storage and
disposal of food waste, non-edible by-products and other refuse. Refuse storage
was not designed or managed in such a way as to enable it to be kept clean and
where necessary, free of animals and pests;
4. Failure to provide at
wash hand basins, materials for cleaning hands and for hygienic
drying;
5. Failure to permit good food hygiene practices including
protection against contamination and where necessary, provide suitable
temperature controlled storage conditions of sufficient capacity;
6. Fail
to ensure that all food handlers were trained in food hygiene matters
commensurate with their work activities.

this is a business we would certainly put in the ROGUE TRADERS section on T and T
An energy efficiency and home improvement scheme has ‘come up trumps’ twice
after entering two environmental competitions.
The Herts Essex Energy
Partnership (HEEP) has won a national Green Apple Award, after being nominated
in an environmental category. The Green Apple Awards take place each year,
although this is the first time that HEEP has been nominated. The award will be
collected at a ceremony at the House of Commons in November by a representative
from Climate Energy who manage the scheme.
Cllr Jean Heywood,
Environment portfolio holder, said: "The HEEP grant scheme is a great way for
homeowners and private tenants to insulate their property and invest in heating
systems by getting a grant from their local authority. We are delighted and
proud that the scheme has been given the thumbs up in two separate award
categories."
Closer to home, HEEP has been shortlisted as a finalist in
the Environmental Project category at the Hertfordshire Green Awards, which are
run by a local newspaper group.
This is also the first time the scheme
has entered the Hertfordshire Green Awards, and the winners will be announced at
an event at The Priory in Hitchin on 2 September.
HEEP consists of 15
local authorities, including Hertsmere Borough Council, that provide energy
saving home improvement loans to residents.
Through the HEEP scheme
residents can receive discounted insulation. However, if the homeowner or
private tenant is over 70 years old or on qualifying benefits they maybe
entitled to free energy saving initiatives. The latest offers include loft
insulation at £49 and cavity wall insulation for £49.
If you would like
to find out more about the HEEP scheme visit www.heepgrant.org or for
information about the Hertfordshire Green Awards go to
www.hertsgreenawards.co.uk and for more on the Green Apple Awards visit
www.thegreenorganisation.info
Other
finalists shortlisted in the Environmental Project category for the 2010
Hertfordshire Green Awards are: Ickleford Burial Ground, Letchworth Garden City
Heritage Foundation and Herts and Middlesex Wildlife Trust.
Local
authorities involved in the HEEP scheme are: Hertsmere Borough Council,
Broxbourne Borough Council, Brentwood Borough Council. Chemsford Borough
Council, Dacorum Borough Council, East Herts Council, Epping Forest District
Council, Harlow Council, North Hertfordshire District Council, St Albans City
and District Council, Stevenage Borough Council, Three Rivers District Council,
Uttlesford District Council, Watford Borough Council and Welwyn Hatfield Borough
Council.
Scout hut gets a boost
A local scout group is to benefit from a cash
injection to help improve its facilities.
The 1st Little Heath and
Potters Bar Scout Group - who celebrated their Centenary in June this year - has
been awarded £2,400 in order to improve its hut in Quakers Lane, Potters
Bar.
Cllr Peter Knell pledged £2,000 towards general repairs and
replacement toilets, washbasins and windows, while Cllr Tugay Sevincli has
pledged £400 towards a water heater and gate to the back of the hut.
Cllr
Knell, who is also the council’s deputy mayor, said: "Cub and scout groups
provide a wonderful range of activities for young people and I was delighted to
be able to support this application."
Nigel Hickson, the Group scout
leader, explained: "The group has been going for 100 years and we have more than
45 boy and girl members. We work hard to raise our own funds and our leaders are
all volunteers so the money is gratefully received and will make a big
difference to our facilities."
The money has been awarded from the
council’s Ward Improvement Initiative Scheme (WIIS). Local people and groups can
make a bid for cash to improve the area they live in by using WIIS, which allows
each Hertsmere councillor to spend £2,000 to support local projects and
schemes.
If you would like to have a scheme considered, contact your
local councillor. To find out who your local councillor is visit
www.hertsmere.gov.uk